Shipping and Returns
During this time we will be offering Domestic Shipping throughout Australia and New Zealand - However please understand that their are significant delays with Australia Post that are out of our control due to COVID-19 - updates can be found here: https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic
We will aim to open International Shipping asap.
I gladly accept returns and cancellations
I don't accept exchanges
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Why Purchase from Cards and Crafts by Susie?
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Why buy Australian Handmade?
- Buying handmade has many benefits including the following:
- Handmade products are more environmentally friendly.
- Handmade items are made to last.
- Handmade goods are designed and produced with a higher quality.
- Handmade is about each maker’s ability, technological genius, and the enchantment of a single person’s imagination.
- Buying Australian handmade products supports local craft industries and people.
- Purchasing handmade products helps to keep craft skills alive
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Benefits of purchasing with Susie
- All products are Australian Handmade by me with love, care and attention to detail.
- All my products are unique and can not be purchased in a shop.
I use the highest quality supplies for all my products. - I pride myself on my quality customer service
- I offer custom made and personalised options and will work with you to ensure you receive exactly what you need.
- I am working towards sustainably produced packaging for all my products.
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Mission Statement
At Cards and Crafts by Susie, our mission is to inspire creativity and celebrate meaningful connections through thoughtfully crafted and personalised creations. We are dedicated to providing a diverse range of high-quality, handmade cards and crafts that evoke joy, express love, and commemorate life's special moments.
Committed to excellence, we strive to foster a community of individuals who appreciate the art of handmade treasures and cherish the beauty of heartfelt gestures. Our passion lies in bringing smiles to faces, one uniquely crafted creation at a time.
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